Guarantee Policy

At CamGo, we stand behind the quality of our products and are committed to ensuring your satisfaction. Our Guarantee Policy is designed to give you confidence and peace of mind when shopping with us.

Product Quality Guarantee

We offer a 100% Quality Guarantee on all products sold. If your item arrives damaged, defective, or doesn’t meet your expectations, we will make it right.

  • Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will either offer a replacement or a full refund, depending on your preference and product availability.
  • Satisfaction Guarantee: If you are not completely satisfied with your purchase, we will work with you to resolve any issues, including a return for a full refund as per our Return and Refund Policy.

Free Return Shipping

We offer free return shipping on all qualifying returns within 30 days. Simply contact our customer service team to initiate a return, and we’ll provide you with a prepaid shipping label.

Warranty Coverage

For select products (such as cameras), we offer manufacturer warranties. Warranty details and coverage can be found in the product listing or packaging. If your item is covered by a warranty and you encounter any issues, we’ll assist you in getting a replacement or repair as needed.

Money-Back Guarantee

If we are unable to resolve any issues related to your order to your satisfaction, we will issue a full refund according to our Return and Refund Policy.

Customer Satisfaction

Our ultimate goal is your satisfaction. If you are not happy with your purchase for any reason, we will make every effort to address your concerns promptly and professionally.

How to Contact Us

If you have any questions or concerns, don’t hesitate to get in touch with us. We are here to help and ensure you have a positive experience with CamGo.